Pet Journal

Our shipping policy is as follows:

Order Processing: Orders will take 2 to 3 business days to process before they are shipped. This processing time allows us to ensure your items are carefully packed and ready for shipment.

Shipping Time: Once your order has been processed and shipped, please allow 7 to 14 business days for delivery. Shipping times may vary based on your location, holidays, and external factors beyond our control.

Shipping Confirmation: You will receive a shipping confirmation email with a tracking number once your order has been dispatched. This will allow you to monitor the status of your shipment.

Delivery Issues: If you experience any issues with delivery or if your order does not arrive within the expected timeframe, please contact our customer support team. We are here to assist you and will work to resolve any problems as quickly as possible.

International Shipping: For international orders, shipping times may be longer and are subject to customs clearance. Any additional customs fees or taxes are the responsibility of the customer.

Thank you for your patience and understanding. We strive to ensure your order arrives as quickly and smoothly as possible.

All sales are final; we do not accept returns or exchanges. We strive to provide accurate product descriptions and high-quality items, so please review all product details and sizing information carefully before making a purchase. If you have any questions or concerns prior to buying, feel free to contact our customer support for assistance.